1000z Privacy Policy — User Personal Data Protection
This policy explains how 1000z collects, uses, stores and protects the personal information of users in Malaysia. Please read it carefully to understand your rights and the protections available to you.
Effective: 1 January 2026. Last updated: 1 January 2026.
What Information Do We Collect From You?
When you register and use the 1000z platform, we collect several categories of information to enable our services to run smoothly and securely. The types of information collected include:
- Account information: Full name, email address, phone number, date of birth, and the username you registered when opening your 1000z account.
- Payment information: Bank account details, digital wallet account numbers (TNG eWallet, Boost), and transaction records in Malaysian Ringgit (MYR). We do not store credit or debit card numbers directly — all processing is handled through encrypted third-party payment systems.
- Device and browser information: IP address, browser type, operating system, mobile device model, screen resolution and unique device identifiers. This information is collected automatically each time you access the platform.
- Usage data: Login records, pages visited, games played, total bets placed, session duration, and transaction history within your account.
- Cookies and tracking technologies: Information collected through session cookies, functional cookies and performance cookies to enhance the user experience.
How Is Your Information Used?
1000z uses the information collected solely for legitimate purposes directly related to providing platform services. The primary purposes are as follows:
- Verifying user identity and processing new account registrations.
- Processing MYR deposits and withdrawals, and verifying the accuracy of financial transactions.
- Maintaining account security, detecting suspicious activity, and preventing fraud.
- Personalising the in-platform user experience based on usage habits and game preferences.
- Sending important notifications related to your account, transactions, or platform policy updates.
- Complying with applicable laws and regulations in Malaysia, including identity verification requirements.
- Improving the platform's technical performance based on analysis of anonymised usage data.
1000z does not use your information for third-party marketing without your consent. You can opt out of promotional communications through your account settings at any time.
Cookies & Tracking Technologies on This Platform
The 1000z platform uses cookies and similar technologies to enhance the user experience and ensure the platform functions correctly. There are three types of cookies in use:
- Session cookies: Temporary cookies that are automatically deleted when you close your browser. Used to maintain your logged-in status during an active session.
- Functional cookies: Cookies that store your preferences — such as interface language and display settings — to improve your experience on future visits.
- Performance cookies: Used to collect statistical data on how users interact with the platform, helping us identify areas for improvement.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality, such as the ability to stay logged in or save your language preferences.
Data Storage & Security
All 1000z user data is stored on servers protected with industry-standard encryption. Access to user data is restricted to staff who require it solely for platform operations.
Transaction data and account information are retained for as long as required under Malaysian law, or for the duration your account remains active. When an account is closed at the user's request, personal data will be deleted within 90 days unless a legal compliance obligation prevents this.
Sharing Information with Third Parties
1000z does not sell or rent users' personal information to any third party for commercial purposes. User information may only be shared in the following situations:
- With payment service providers required to process MYR transactions.
- With licensed game providers to enable access to the games catalogue.
- When required by law or a valid court order in Malaysia.
- For fraud prevention and account security purposes with the relevant authorities.
Your Rights as a 1000z User
As a 1000z platform user, you have the following rights regarding your personal information:
- Right of Access: You have the right to request a copy of the personal information we hold about you. Requests can be made by emailing our support team.
- Right to Rectification: If the information we hold about you is inaccurate or out of date, you have the right to request a correction. Basic details can be updated directly through your account panel.
- Right to Erasure: You may request the deletion of your account and personal information. Requests will be processed within 30 business days, subject to any legal compliance requirements that may necessitate retaining certain data for a specified period.
- Right to Restriction: You may request that the processing of your data be restricted in certain circumstances, such as when you dispute the accuracy of the data or the lawfulness of the processing.
- Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time, without giving any reason.
To exercise any of the rights above, contact the 1000z support team at [email protected]. We will respond within 14 business days of receiving your request.
Policy Changes and How to Contact Us
1000z reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Users will be notified of any material changes via in-platform notifications or to their registered email address.
The effective date of the latest Privacy Policy will always be displayed at the top of this document. It is the user's responsibility to review this page periodically. Continued use of the 1000z platform after any amendments constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us through the following channels:
- Email: [email protected]
- FAQ: Visit our FAQ page for answers to common questions.
- Response time: We are committed to responding to all privacy enquiries within 14 business days.
This Privacy Policy is governed by the laws of Malaysia. Any privacy disputes that cannot be resolved directly with 1000z may be referred to the Department of Personal Data Protection Malaysia.
Have a Question About Your Privacy?
The 1000z team is here to help. Check our FAQ or reach out to support directly for any questions related to data protection.